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Sessions
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Monday, January 23
Great Again: Revitalizing America’s Entrepreneurial Leadership
The innovation engine that powered the U.S. economy to unmatched prosperity over the last century is now failing. Veteran high-tech CEO and author Henry Nothhaft takes us inside the heart of America's innovation community, presenting an action plan that both entrepreneurs and policymakers can rally behind.
Growth in an Uncertain Economy
This panel of insurance industry analysts and economists will take a close look at our uncertain economy as it affects property casualty insurers and their customers
The Subtle and Not-So-Subtle Impact of Inflation
Inflation is a key driver of insurance costs. Unfortunately for insurers, inflation usually increases loss exposure drivers before coverage limits and other premium exposures begin increasing. This session will look at the visible impact of inflation and the more subtle impact as well.
The Future of U.S. Weather Patterns
Everyone is talking about changes in the weather, especially after a stormy 2011. A national weather expert will address recent changes in weather patterns and the outlook for hurricanes and other damaging weather events in the coming years.
The Convergence of Change – Is this the Tipping Point?
This panel will explore the convergence of the increasing costs that are impacting insurers in this sluggish economy.
Roundtable Discussions
Topics for this segment will be: Inflation - It’s Impact on the Balance Sheet; Investing in the Uncertain Economy; Impact of Modeling on Insurers; and Convergence of Costs – Are We at the Tipping Point?
Tuesday, January 24
It’s Not Just the Millennials
Never have the needs and expectations of the customer been so broad and varied - whether based on age, ethnicity or location. Founder of American Demographics Magazine, Peter Francese will focus on the customer of today – who they are and their changing needs and expectations.
State of the Customer
Building on Francese’s data, this panel will discuss how to attract and retain customers; customer attitudes towards the industry, consumer buying habits and channels; and the impact of social media.
Roundtable Discussions
Small groups will delve more deeply into the State of the Customer by market segment: Small business, Personal lines, Agents as customers and Mid-market.
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