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Sessions
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Monday, October 4
How to Become a Future Focused CIO
There has never been a more exciting or challenging time to be a CIO. The CIO is at the center of rapid changes that are bringing new possibilities with technology and new generations of talent and work methodologies into the workplace. Increasingly the C-Suite and the business will look to IT as the glue that holds together the processes, the talent and customers we do business with every day. Peter Sheahan will outline the three things every CIO must be in order to exploit the phenomenal opportunities we have been presented with and will lay the ground work for the CIO of the future.
The State of the P&C Insurance Industry
Regulation and oversight of the property & casualty insurance industry is in the midst of change. What once was only state regulation that affected our industry is now being shaken by proposed federal legislation. David Sampson, PCI’s president and CEO, will share insights from Washington D.C. and how this will impact our industry.
Strategic Use of IT: A CEO’s Perspective
Is IT still viewed in your organization as a necessary evil, a cost center, or are you one of the fortunate few that are intimately involved in corporate strategy? Richard Keith will share his perspective as a president and CEO on how IT must be highly interconnected with all business units in order to achieve true business transformation.
Technology Trends in Property & Casualty Insurance
Where are we going? What’s next? Is it all about ease of doing business or internal process improvement? Is the focus on legacy system modernization? Or business analytics? These are just some of the subjects our expert panel will be discussing during this highly anticipated session. Chad Hersh of NOVARICA and Ben Moreland of Celent will give us their perspective on where we’re going in the use of technology to help drive business success in our respective companies.
Cloud Computing: The Sky’s the Limit?
This expert panel will discuss the current and future state of cloud computing, including issues related to data security, privacy, service delivery, business continuity and business value. Is this a fad or a structural shift in the technology delivery model for the future? How should IT organizations approach it? Two leading providers of cloud computing based products and services will discuss their strategies and approach while an insurance company that runs it's entire business in the cloud will relate to you what life in the cloud is really like.
Tuesday, October 5
Building & Growing Business Using Social Networking
If you think social networking is calendaring, e-mail and chat, you’re out of touch! This session will give you a real insight into the world of social networking with a fresh perspective from an expert in this field. Come listen to Cali Lewis as she shares her insights on the growing social worlds of Facebook, Twitter, YouTube, Linkedin and others. These interactive sites are defining a new wave of socialization and communication. The world has changed and we must understand, adapt and embrace these new technologies as we strive to connect with new markets and new generations.
Predictive Analytics in the P & C Industry
Predictive Analytics is a term that describes a variety of statistical and analytical techniques to develop models that predict future events or behaviors. Insurers are constantly searching for competitive advantages while more efficiently defining their target markets, more accurately developing their pricing and more efficiently handling claims. Come hear a renowned expert in the field and learn how a member company leverages predictive analytics in their day to day operations.
Policy Administration System(s): Your Competitive Advantage
Complex and costly-to-change policy administration systems can seriously impair property and casualty insurers' efforts in new business processing, customer service, billing, claims, and other key parts of the business. Replacing aging policy administration systems is intimidating and fraught with risk. Hence, many of us continue to opt for partial solutions that may generate a short-term return on investment, but continue to increase system complexity and further restrict business capabilities. Listen to two real-world approaches to mapping a path for replacing administrative functions within your enterprise.
Building High Performing IT Teams
While tools are important to achieve your business objectives, it is essential to transform your IT team into a high-performing IT team. These teams are characterized by commitment, trust, purpose, communication, involvement, process orientation and continuous improvement. Come and learn the techniques you can use to build high-performing teams and improve team effectiveness. This will be an interactive session, with ample time for questions and answer on building high performance teams.
Wednesday, October 6
Enjoy the Ride
Through sidesplitting humor and reality-tested techniques, Steve Gilliland, CSP, reveals the way to face conflicting demands in an unforgiving business environment that keeps getting tougher. Fasten your seatbelts and hold on as one of America’s most entertaining keynote speakers shows you how to “Enjoy the Ride.”
Trials and Triumphs of Desktop Virtualization
Desktop virtualization promises to bring simplification of desktop administration and a reduction of Total Cost of Ownership. Come participate in a panel discussion of strategies for successful implementation, along with associated challenges and lessons learned.
Claim System Strategy, a Case Study
Our industry is facing stiff competition and rising costs. Claim strategies and the systems that support them are avenues that insurance carriers look to for relief. This case study takes you through one carrier’s experience as it transformed its processes and systems. The session will cover the business and technical challenges, key decisions and lessons learned.
CIO Panel: 2010 Update
Don’t miss this always popular interactive session! This dynamic CIO panel representing small, medium and large carriers will share how they are handling a variety of topics including their top initiatives, IT governance, compliance, security, their changing IT organization and much more.
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