Agenda
Sunday, March 16, 2008
 
3:00 p.m. - 7:30 p.m.
Registration
Grand Ballroom Salon I Foyer


6:00 p.m. - 7:30 p.m. Reception
Grand Ballroom Salon II


Monday, March 17, 2008
 
7:00 a.m. Registration
Grand Ballroom Salon I Foyer


7:00 a.m. - 8:00 a.m. Breakfast
Grand Ballroom Salon III
Sponsored by: Computer Sciences Corporation


8:00 a.m. - 8:45 a.m. Primary Insurance Management Exercise (PRIME) Introduction
Grand Ballroom Salon I and II

John Campbell
Vice President | Treaty Marketing General Reinsurance Corporation


8:45 a.m. - 9:45 a.m. PRIME Round 1 Decisions
Grand Ballroom Salon I and II

9:45 a.m. - 10:00 a.m. Break
Grand Ballroom Salon I Foyer

10:00 a.m. - 11:15 a.m. Executive Insights Panel
Grand Ballroom Salon I and II

Moderator:
June Holmes
Chief Operating Officer | PCI

Panel:
Robert Lundren
Vice President | MetLife Auto & Home Product Marketing

Dennis Rowe
Chairman of the Board and CEO | Penn National Insurance

Eric Berger
Senior Vice President-Government Affairs | Gray Insurance Company

11:15 a.m. - 12:15 p.m. Why 2008 Will Be a Make or Break Year for the Property Casualty Insurance Industry
Grand Ballroom Salon I and II

Robert P. Hartwig
President | Insurance Information Institute


12:15 p.m. - 1:45 p.m. Lunch / PRIME Round 1 Results and Round 2 Decisions
Grand Ballroom Salon III
Sponsored by: Ward Group


1:45 p.m. - 2:45 p.m. Current and Future “Best” Targets: An Analysis of the Customer and Competitive Forces
Grand Ballroom Salon I and II

Candace Thornton
Assistant Vice President | Practice Manager Claritas, Inc.


2:45 p.m. - 3:00 p.m. Break
Grand Ballroom Salon I Foyer

3:00 p.m. - 4:15 p.m. Concurrent Breakout Sessions

Breakthrough Underwriting Improvements
Grand Ballroom Salon I

Brian Cohen
President and CEO | Clear Technology

Linda Squires
Senior Executive, Operations and Information Systems | North Carolina Farm Bureau Mutual Insurance Company

Innovative Trends in Insurance Performance Management: How Creative Marketing and Underwriting Set the Stage for Success
Grand Ballroom Salon II

John Lucker
Principal | Deloitte Consulting, LLP

Authentic Branding: Drawing on the Power from Within
Broadmoor

Mark Speece
President | 800 Degrees, Inc.

Workforce 2008: Attracting and Motivating Employees
Fountainbleau

David Rabiner
Partner | Rabiner Resources


4:15 p.m. - 5:00 p.m. PRIME Round 2 Results and Round 3 Decisions
Grand Ballroom Salon I and II

6:00 p.m. - 9:00 p.m. An Evening at Broussard’s

Meet in the lobby of the Ritz-Carlton by the front desk for a three-block walk to Broussard’s Restaurant. Broussard’s has been a fixture in New Orleans, and home to some of the city’s best cuisine, since 1920.


Tuesday, March 18, 2008
 
7:00 a.m. - 8:00 a.m. Breakfast
Grand Ballroom Salon III
Breakfast sponsored by: R.L. Polk & Co.


8:00 a.m. - 9:00 a.m. Employee and Client Retention in Action!
Grand Ballroom Salon I and II

Lynn Thomas
President | 21st Century Management Consulting, Inc.


9:00 a.m. - 10:00 a.m. PRIME Round 3 Results and Round 4 Decisions
Grand Ballroom Salon I and II


10:00 a.m. - 10:15 a.m. Break
Grand Ballroom Salon I Foyer


10:15 a.m. - 11:30 a.m. Concurrent Breakout Sessions

Underwriting Potpourri
Grand Ballroom Salon I

Paul Pitalis
Vice President | American Service Insurance Company

Customer Satisfaction with Your Sales Force
Grand Ballroom Salon II

Stephen J. Crewdson
Senior Research Manager | J.D. Power and Associates

Shaping the Insurance Industry Image
Broadmoor

Jeffrey Horn
Managing Director | The Business Development Group (BDG)

Becky Mowbray
Business Writer | New Orleans
Times-Picayune

Make Your Fraud Decisions Smarter: Fair Isaac Vericomp® Fraud Manager
Fountainbleau

Kevin Lisle
Director of Insurance Analytics | Fair Isaac Corporation

The Perfect Storm
Audubon

Maurice Darbyshire
Executive Vice President and Chief Engineering Officer | Hartford Steam Boiler Inspection and Insurance Company


11:30 a.m. - 12:30 p.m. PRIME Round 4 Results and Wrap-up
Grand Ballroom Salon I and II

12:30 p.m. Adjournment

 


© 2008 Property Casualty Insurers Association of America

2600 South River Road, Des Plaines, IL 60018-3286
phone: 847-297-7800    fax: 847-297-5064