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Sessions
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Monday, October 6
From the Mire to the Miraculous: IT Ruminations, Observations and Expectations
Anyone who’s been in the IT profession for any length of time knows that it’s a profession of miracles. IT pros have slogged through too many seemingly impossible projects that were inexplicably finished on time and on budget not to believe in the miraculous. Drawing on his 17 years of experience as a journalist covering the IT industry from Houston to Hong Kong, Computerworld’s Don Tennant will take a light-hearted, realistic, behind-the-scenes look at some of the miracles that have shaped an industry that affects the lives of billions of people every day.
Cyber Security - Real World Experiences
A passionate evangelist from one of the leading security enablement firms in the world. will challenge conventional wisdom which will undoubtedly touch areas that have not registered on your radar screen. He will share insights from a forward-view perspective, share best practices, lessons learned, and how to become a more effective communicator/evangelist within your organization.
CEO Expectations
Hear David R. Anderson, CEO of American Family Insurance Group describe his expectations of IT and IT leadership. It’s about building relationships, measuring and marketing the value IT brings to the organization, and providing strategies that will prepare the organization for the next industry/economic/technical/legal change. Anderson has been at American Family for over 20 years as a budget director, information systems vice president, president and now chief executive officer. Hear what he did to rise to the executive level and what the expectations are today for IT leadership.
E-mail Risks, Rules & Regulations
In recent years, we’ve seen e-mails trigger billion-dollar awards and million-dollar regulatory fines, topple stock prices, savage careers, and fuel media feeding frenzies. This session will reveal how a strategic e-mail management program can help insurance professionals limit liability, reduce risks, increase compliance and enhance productivity. You'll learn how to:
- Anticipate - and deflect - potentially costly and protracted workplace e-mail disasters
- Prevent accidental and intentional misuse and abuse of your company’s e-mail system
- Employ proven best practices to maximize organizational, legal and regulatory compliance
- Protect your firm’s assets, reputation and future
Strategies and Solutions to Address Independent Agency Company Interface
Carriers face many challenges and decisions to develop the best solution to build their technology platform to support the distribution and customer service needs of their independent agents. This session will address the current technologies being used, benefits and challenges derived from the technologies, and what is coming in the future. Both carrier and industry expert perspectives will be presented and there will be time for discussion with attendees facing similar issues and decisions.
How to Write an Effective E-mail Policy
Nancy Flynn, a recognized expert in workplace e-mail, will conduct an interactive session to take you through the creation, implementation and enforcement of an effective corporate e-mail policy.
Tuesday, October 7
Innovation
Those companies that achieve the greatest success do so by embracing innovation. This session will focus on how Allstate Insurance is creating a culture of innovation and driving technology innovation. The Strategy & Innovation Services group helps foster innovation by enabling employees with hardware, software and a network of people who can help develop ideas.
Realistic Optimism: Meeting the Challenges of Change
Information Technology has evolved from familiar bits and bytes development to an active transformational influence, creating rapid change for IT professionals. Research shows that successful adaptation to change is supported by a particular set of attitudes and behaviors called “realistic optimism.”
This engaging and interactive session examines the critical components of realistic optimism, how it is learned, and how it can be effectively applied during times of personal and organizational duress.
Green IT
Companies are under increasing moral and legislative pressure to adopt green strategies and reduce waste and power consumption. At the same time, energy costs are also rising. As a result companies need to adopt a greener approach to all of their business, including IT strategies, while at the same time reducing expense.
This presentation will explore the following issues:
What is Green IT and who is responsible for delivering it?
Which purchasing decisions are made around it?
What are the opportunities to capitalize on an emerging Green IT focus?
Benchmarking
This session presents the results of a recent Novarica survey of property casualty CEOs on their top IT issues. Subjects include the role of IT in creating competitive advantage, changing demands of agents and customers, defining potentials of specific technologies like SOA and BPM, and developing metrics to assess the contribution of IT to the bottom line.
Wednesday, October 8
Adapting to Rapid Change in Technology
The ability to adapt to rapidly changing technology in the insurance marketplace can make or break a company's sustainable competitive advantage. Avoiding change is impossible, but altering our response to change is within our control. Focus, passion, and leadership are essential to promoting successful change. Don’t miss this opportunity to see John Powers, a highly entertaining professional speaker who is sure to give a jump start to your day.
Web 2.0
Web 2.0 is receiving a lot of attention recently. Our kids are using it, and some businesses are catching on. What is Web 2.0? What does it mean to the Insurance industry? How can you take advantage of this technology to enhance your user‘s experience and increase market share? Hear how two insurance companies address what they have done to implement Web 2.0 technologies.
Open Source Beyond Linux?
In this soft economic market there is tremendous pressure on IT budgets. Open Source in certain areas has become "industrial strength" and has grown in acceptance by IT. In fact, like it or not, your company is probably using more open source software than you are aware of since it can be acquired more easily than commercial software (which is regulated through budgeting and accounting processes). Come and listen how Open Source and Open Standards can assist you in keeping your IT budget under control, as well as what to watch out for. We will discuss how all "Open Source" is not created equal; types of licenses, their advantages and disadvantages, and how community eco-systems can differ. Learn how creating your governance policies and models will lead to success.
Delivering Business Value Through IT
A panel of CIO’s from small, medium and large companies will share their experiences in creating business value in their companies. The discussion will focus on how the conversation between business and IT has changed and how technology is driving business success in a competitive landscape. The panel will also address the top issues insurance companies are facing today.
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